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Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

This website complies to all International & EU laws and General Data Protection Regulation (GDPR) requirements for user privacy.

What personal information do we collect from the people that visit our website

When ordering or registering on our website, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information, address or other details to help you with your experience.

When do we collect and use your information?

We collect information from you when you register on our website, place an order, subscribe to a newsletter, open a support ticket, enter information on our website or provide us with feedback on our products.

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To allow us to better service you in responding to your customer service requests.
  • To quickly process your transactions.
  • To send periodic emails regarding your order or other products and services.

How do we protect your information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We also use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

Our website is also in a hosting provider that is PCI DSS certified (Payment Card Industry Data Security) which means that we can store, transmit and process credit card data and ensure we are complying with Sections 9 and 12 of the regulations.

We proudly follow the guidelines and recommendations of the FTC – Fair Information Practice, for maintaining privacy-friendly, consumer-oriented data collection practices and principles.

Cookies

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the website’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

  • Help remember and process the items in the shopping cart.
  • Understand and save user’s preferences for future visits.
  • Keep track of advertisements.
  • Compile aggregate data about website traffic and website interactions in order to offer better website experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies. Keep in mind that if you turn cookies off it will turn off some of the features of the site.

Third-party disclosure

Certain content, products and services available via our Service may include materials from third-parties.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

Also note that all transactions processed through a payment gateway provider and are not stored or processed on our servers.

Google

Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users.

Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

We have implemented the following:

  • Google Display Network Impression Reporting
  • Demographics and Interests Reporting

We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Opting out:
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Methods of Communication

We only communicate with you periodically by sending emails regarding your order or other products and services. All our marketing communication is CAN SPAM compliant.

If at any time you would like to unsubscribe from receiving future emails

Please follow the instructions at the bottom of each email and we will promptly remove you from ALL communications.

Privacy Policy changes

We reserve the right to modify this Privacy Policy at any time, so please review it frequently – we will place a notification in this page if any changes occur. Changes or any clarifications will be posted in our Privacy Policy page and will take effect immediately.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

Rua Ary dos Santos, n5 2Esq
Vila Fria
2740-023 Porto Salvo
Portugal
info@stagediveshop.com